+91 8080399522 info@sylvangoa.com
+91 8080399522 info@sylvangoa.com

Cancellation & Refund Policy

Cancellation & Post / Preponement Policy

Cancellation:

  • All request for cancellation of confirmed booking have to be received by email to mdgfdc@gmail.com
  • 10% of the booking amount, if cancelled 15 Days before check in date/time.
  • 50% of the booking amount, if cancelled between 48hours to 14 Days before check in date/time.
  • No refund for no show & if cancelled less than 48hours before check in date/time.
  • If in any case refund is approved, the amount be automatically refunded on your original payment method within 10 business days.

 

Post/ Preponement Policy:

  • Postponement / Preponement is free if requested 15 Days before check in date/time (Once postponed /preponed there is no further change or cancellation).
  • 20% of the booking amount, if requested between 7 Days to 14 Days before check in date/time.
  • 50% of the booking amount, if requested within 24hours to 7 Days before check in date/time.
  • No modification, if requested within 24 hours to check in.